Pondenet Privacy Policy
A. INTRODUCTION
1.1 Welcome to Pondenet, We recognize the importance of the personal data that you entrust to us and it is our responsibility to manage and protect your privacy properly based on the regulations in force in Indonesia.
1.2 By using our services, you acknowledge and agree and allow us to manage, and use your data for the services we provide. And if you do not allow us to manage, or use your data, please do not use our services. We have the right to change this privacy policy at any time if there are changes and we will update the privacy policy on our service.
1.3 The privacy policy is subject to and complies with the laws and regulations in force in Indonesia which have been adjusted. These provisions are deemed to have been stated in the privacy policy following adjustments in this privacy policy.
B. WHEN IS PERSONAL DATA USED?
2.1 When you register an account on our system
2.2 When you make a transaction with us
2.3 When you communicate with us either through email connections, social media, websites, and telephone
2.4 When you make criticism and suggestions to us via the customer service contact
C. PERSONAL DATA ON CUSTOMER SERVICE
3.1 The personal data used in our services comes from you:
- Name
- Phone number
- Email address
- Country/City/Address
- Payment transaction information
3.2 When you provide your data to our service, you are aware of and guarantee that there will be no conflicts in the future
3.3. By using our services you agree to provide accurate and true information that belongs to you. And it is not permissible to provide false information or data belonging to other people that is not your own
3.4 If you do not wish to provide some personal information or data on our service, you can refuse it or not access our service
D. HOW DOES PONDENET USE ANY INFORMATION THAT YOU PROVIDE ON OUR SERVICES?
4.1 Fulfill your request for the service you choose through the address information you provide to us
4.2 Protect your privacy against the personal data information that you provide to us
4.3 Enforce the terms and conditions of using our services
4.4 Verification of service-laden data
4.5 Contacting you through personal data information that you provide either via email messages or telephone calls
4.6 Promotional information relating to our service products4.7 We reserve the right to display your brand on our website as one of our top-rated clients who have collaborated with us since you registered and started using our services.
E. PROTECTING CUSTOMER INFORMATION
By complying with and complying with applicable laws, we can safely delete the information you provide without notifying you and not disclosing your privacy to other parties.
F. CUSTOMER SERVICE, YOU CAN CONTACT US
email: customer.service@pondenet.com
